Privacy Policy

This Privacy Policy explains how your personal information is collected, used, and protected when you visit janemacdonald.co.uk, join my courses, book a session, or connect with my community. I aim to keep everything transparent, respectful, and easy to understand.

Jane MacDonald Reiki Teacher, Meditation Educator & Digital Course Creator

Email: wellbeing@janemacdonald.co.uk

Website: janemacdonald.co.uk

Under the UK General Data Protection Regulation (UK GDPR), I am the data controller responsible for deciding how your personal information is used.

I collect information in the following ways:

• Information you provide directly — name, email address, phone number, booking details, course enrolment information, and any notes you choose to share.
• Payment information — processed securely by third party providers (e.g., Stripe, PayPal). I do not store card details.
• Technical data — IP address, browser type, device information, pages visited, and cookies.
• Wellbeing related notes — only if you choose to share them during sessions or check ins. These are treated with heightened confidentiality.

UK GDPR requires me to explain both why I use your data and the lawful basis for doing so. My purposes and lawful bases include:

• Providing services you request (Lawful basis: Contract) Bookings, courses, digital content, and session delivery.
• Email updates, newsletters, and community messages (Lawful basis: Consent) You can withdraw consent at any time.
• Improving the website and learning experience (Lawful basis: Legitimate interests) This includes analytics and site performance.
• Professional, accreditation, or regulatory obligations (Lawful basis: Legal obligation) For example, maintaining financial records or practitioner notes.

I only share your information with trusted service providers who help me run my business:

• AttractWell (course hosting, email communication)
• Jotform (forms and submissions)
• Stripe or PayPal (payments)
• Google Workspace or similar tools (email and admin)

These providers act as data processors and must follow UK GDPR requirements.

I do not sell your data or share it for third party marketing.

Some of the tools I use may store data outside the UK. When this happens, I ensure appropriate safeguards are in place, such as:

• UK approved adequacy decisions
• Standard Contractual Clauses (SCCs)
• Additional security measures

UK GDPR requires clear retention periods. I keep data only as long as necessary:

• Email list: until you unsubscribe
• Course records: up to 7 years (professional standards)
• Financial records: 6 years (legal requirement)
• Session notes: up to 7 years (professional practice guidelines)

You may request deletion unless I am legally required to retain something.

I use secure platforms and take appropriate technical and organisational measures to protect your information, including:

• Encrypted systems
• Password protected accounts
• Limited access to authorised personnel only
• Secure third party processors

You have the right to:

• Access your personal data
• Correct inaccurate information
• Request deletion
• Withdraw consent
• Object to certain processing
• Request data portability
• Lodge a complaint with the ICO

To exercise these rights, email me at wellbeing@janemacdonald.co.uk

This website uses essential and analytical cookies to help it function and understand visitor behaviour. You can manage cookies through your browser settings.

I only send marketing emails when you have given clear consent. You can unsubscribe at any time by clicking the link in any email.

My services are intended for adults. I do not knowingly collect data from anyone under 16 without parental consent.

I may update this policy from time to time. The latest version will always be available on this page.

If you have any questions about this policy or how your information is handled:

Email: wellbeing@janemacdonald.co.uk
Website: janemacdonald.co.uk